FAQ
-- Service --
| Q.1. Are the services available worldwide?
| | A.1. Yes! All people are encouraged to use Japaweed service.
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| Q.1. What is the service?
| A.1. We support all processes from bidding to sending out.
Please look at "order manual" on home page.
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| Q.1. How much is the charge?
| | A.1.
Please refer to our charge on home page.
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| Q.1. How do I bid for the goods? How do I buy it?
| | A.1.
Please bid for the goods from "bidding request" on home page. or, please buy from "order form".
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-- Auction --
| Q.1. How many can I get the Japanese items in the auctions?
| | A.1. You can get all Japanese goods. You can choose the goods on 10 million item pages or more in total.
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| Q.1. Is it new goods? or, is it used goods?
| | A.1. Please judge it by goods information.
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| Q.1. I don't know postage and size and weight.
| | A.1.
Please refer to sending page or post office page. Please ask the question about weight and size to seller. Please send it from "question" on home page.
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| Q.1. How should I have it for safe dealings?
| A.1. Please confirm in the box soon in front of delivery member. Please tell me about stockout and defective goods. I will solve it soon.
I think that this is big problem, and I make the good packing. Please check it especially.
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| Q.1. How cheap is it in the auction?
| A.1. My successful bid commodity record in yahoo auction.
Sample, [ January, 2005 ]
The good function PC of 20,0000 yen.  29000 yen
HONDA, Super Dio, good Motorcycle. 30000 yen
Play Station2, Sony game, New goods. 16500 yen
Epson, beautiful printer and scaner. 11 yen
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-- Money --
| Q.1. How can I send the money?
| A.1. You will get payment information by email after you register. Please choose it. You can send the money easily in the world.
It is mainly Paypal, IPMO, Bank transfer. Please refer to "payment" on home page.
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| Q.1. May I put the cash in post mail?
| | A.1. Yes, but it isn't good. There is no guarantee. Please wrap it in the paper surely.
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-- Shipment --
| Q.1. How can I send the goods?
| | A.1. It is mainly EMS. Of course, you can send it by SAL and the shipping service, too.
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| Q.1. Can you make the packing it surely?
| | A.1. We request it to seller, and we will make good packing surely if you hope it.
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| Q.1. Can you make the custom document?
| | A.1. Don't worry. We can make it. We may ask you for the contents of documents.
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| Q.1. Is there the guarantee of the goods?
| A.1. There are a guarantee to 50,0000 yen on auction company, and there are the guarantee on transport company.
Please ascertain it well about the terms in each auction.
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-- Member --
| Q.1. Can you change personal information? [address, postal code etc.]
| | A.1. Please change from "information change" in "sending request" on member page.
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| Q.1. Can I change the password?
| | A.1. Please change from "password change" on members page.
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| Q.1. What should I do though I forgot member's password and ID?
| | A.1. Please ask us by support email.
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-- Others --
| Q.1. Can I use my country language in the email?
| | A.1.
No, please use English or Japanese, The email of other words is deleted.
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| Q.1. I can't understand the meaning of translation page though I am Korean.
| A.1. You translate it from Japanese word to English word by translation page. And, you translate it from English word to Korean word. I think this is the best ways.
Japaweed are written in easy English for the foreigner.
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| Q.1. If I don't know the animation subject and anime name in Japanese, can I ask you?
| | A.1. You should use the translation page and word reference for the member. If you don't know it, please ask us on anime board or email, and please paste the image.
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| Q.1. If I don't know the brand goods name in Japanese, can I ask you?
| | A.1. You should use the translation page and word reference for the member. If you don't know it, please ask us on english board or email.
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| Q.1. If I can't understand Japanese words, can I ask you?
| A.1. You use translation page and word reference for the member.
Please ask the question on member board. Please do not expect enough support because the translation is outside service. We will support it as much as possible.
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| Q.1. I worry about sending out. Can you send it safety?
| | A.1. We always work to carry out it safety.
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| Q.1. Why are Japaweed the cheap?
| A.1. We are doing it by efficient work. We have the cheaper confidence than other company.
We have the experience of good evaluation of more than 1000.
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| Q.1. I can't open the translation page of "easy auction". Why?
| | A.1. The cookie isn't set. Please look at "cookie setting" on home page.
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| Q.1. Can I trade all deadings by Japaweed service?
| | A.1. Yes, it's enough.
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Mononoke Princess, most new articles, 500 yen.
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